Delivery Policy

1. Shipping Methods

We offer shipping via reputable courier services, including TCS, Trax, and PostEx, to ensure reliable deliveries across Pakistan.

 

2. Delivery Time

  • Orders are typically processed within 1–2 business days from the date of purchase.
  • Delivery times generally range from 2 to 5 business days, excluding weekends and public holidays.
  • Please note that unforeseen circumstances such as natural disasters, public emergencies, or other disruptions may affect delivery schedules. We appreciate your understanding in such situations.

 

3. Shipping Charges

  • Shipping charges are calculated based on the weight of the package and the delivery destination. These charges will be displayed during the checkout process.
  • Free shipping may be offered for orders exceeding a certain value. Details regarding eligibility for free shipping will be mentioned on our website.

 

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email or SMS.
  • Use the tracking number to monitor your delivery status on the respective courier service’s website or app.
  • For assistance with tracking your order, feel free to contact our customer support team.

 

5. Delivery Address

Please ensure that the delivery address provided during checkout is:

  1. Accurate
  2. Complete
    We will not be responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

 

6. Delivery Attempts

  • Our courier partners will attempt delivery to the provided address.
  • If the recipient is unavailable, the courier service may leave a notification to arrange for re-delivery or pickup from a designated location.

 

7. Delivery Confirmation

  • Upon delivery, the recipient is responsible for inspecting the package for any damages or discrepancies.
  • Signing the delivery receipt or accepting the package constitutes confirmation of receipt in good condition.

 

8. International Shipping

We provide international shipping for many products, subject to applicable regulations. If you're interested in international shipping for specific products, please contact us for details.

  • Customers are responsible for all shipping charges and any other charges associated with international deliveries, such as customs fees, duties, and taxes.

 

9. Customer Support

For any inquiries, concerns, or assistance regarding your order or delivery, please get in touch with our customer support team:

  • Email: fataafat.pk@gmail.com
  • Phone or Whatsapp: 0339-0471047
    Our team is available during business hours to assist you.

 

10. Policy Updates

We reserve the right to update or modify our delivery policy at any time without prior notice. Any changes will be reflected on our website.

 

“By placing an order with Fataafat.pk, you agree to abide by the terms and conditions outlined in this delivery policy. Thank you for choosing Fataafat.pk. We strive to provide you with a seamless shopping experience and reliable delivery services.”